Essential Skills
Teamwork
Build stronger teams that collaborate effectively and deliver results together
Who it’s for
Managers and team members who need to work together to achieve organisational outcomes.
Why it matters
Poor teamwork leads to miscommunication, conflict, and inefficiency, impacting results and morale.
Delivery format
Interactive, discussion led training workshop with practical exercises, delivered on site or virtually.
What your team will learn
- Understanding what an effective and ineffective team looks like
- How to work effectively with different personalities and styles
- The benefits of a diverse team and setting team values
- Communicate clearly to avoid misunderstandings
Duration
Virtual training: 2 hours
On site training: 2.5 hours
Communication
Communicate clearly and confidently to improve performance and working relationships
Who it’s for
Managers and team members who need to communicate with colleagues, customers, or stakeholders.
Why it matters
Poor communication leads to mistakes, frustration, and missed opportunities, impacting both productivity and morale.
Delivery format
Interactive, discussion led training workshop with practical exercises, delivered on site or virtually.
What your team will learn
- The impacts of poor communication
- Communicate clearly and confidently, both verbally and in written comms
- Being able to spot different communication styles in others
- Adapting communication style to different people
Duration
Virtual training: 2 hours
On site training: 2.5 hours
Ownership & Accountability
Encourage responsibility and a proactive attitude to work and results
Who it’s for
Managers and teams who need to build accountability and ownership of actions and outcomes.
Why it matters
Lack of accountability leads to decreased productivity, increased errors, reduced morale, increased turnover, damage to reputation and potential legal liability.
Delivery format
Interactive, discussion led training workshop with practical exercises, delivered on site or virtually.
What your team will learn
- Consequences of a lack of ownership, responsibility and accountability
- Understand the impact of their actions on the business
- How to build ownership and accountability within teams
- Recognising and supporting individual challenges with ownership and accountability
Duration
Virtual training: 2 hours
On site training: 2.5 hours
Problem Solving & Conflict Resolution
Resolve problems and challenges effectively and manage conflict with confidence
Who it’s for
Managers and team members who deal with problems, pressure, or workplace conflict.
Why it matters
Unresolved issues and conflict can damage relationships, morale, and productivity.
Delivery format
Interactive, discussion led training workshop with practical exercises, delivered on site or virtually.
What your team will learn
- Identify and solve problems effectively using problem solving techniques
- Reach positive outcomes for all parties
- Manage conflict in a professional and constructive way
- Stay calm and focused under pressure
Duration
Virtual training: 2 hours
On site training: 2.5 hours
Time Management
Work smarter not harder and prioritise tasks to improve productivity
Who it’s for
Managers and team members who need to improve organisation, prioritising, focus, and productivity.
Why it matters
Poor time management leads to stress, missed deadlines, and reduced performance.
Delivery format
Interactive, discussion led training workshop with practical exercises, delivered on site or virtually.
What your team will learn
- Understand and manage time blockers to reduce distractions and improve focus
- Prioritise tasks effectively
- Manage workload and deadlines
- Plan and organise their time more efficiently
Duration
Virtual training: 2 hours
On site training: 2.5 hours