Disclaimer Notice - Surge Ahead

This Disclaimer Notice applies to all services and digital products provided by Surge Ahead Ltd via www.surgeahead.co.uk and related platforms.

It should be read alongside our Terms and Conditions and Privacy Policy.

1. What our services are

We provide business training and eLearning services designed to develop skills, knowledge and workplace capability.

Training (what we do)

Training is structured learning designed to:

build knowledge and skills
follow defined learning outcomes
support workplace performance improvement
provide practical frameworks and tools

Training is delivered through online learning, live sessions, workshops, and supporting materials.

2. What we do not provide

Our services do not include:

Mentoring

We do not provide ongoing personal mentorship relationships or role-modelling advice based on personal experience of your specific business situation.

Consulting

We do not diagnose business problems, provide operational audits, or deliver tailored business solutions for your organisation.

Financial, legal or regulated advice

We do not provide:

financial advice
legal advice
tax advice
regulated investment or professional advisory services

Due diligence or research services

We do not conduct formal audits, investigations, or independent verification of business facts or decisions.

3. Nature of our training

Our training is designed to support learning and development.

It is not a substitute for professional advice or independent business judgement.

You remain responsible for how you apply any training content within your organisation or personal circumstances.

4. Signposting to other services

From time to time, we may suggest that you seek support from another professional where your needs fall outside our training scope.

Any such suggestion is for information purposes only.

You are responsible for deciding whether to act on it.

We accept no liability for the outcome of any decision you make based on third-party services.

5. Information provided is general

All training content, materials, examples and guidance are provided for general learning purposes only.

They:

do not take into account your specific business circumstances
are not personalised advice
should not be relied on as the sole basis for decision-making

You should always apply your own judgement and, where appropriate, seek independent professional advice.

6. No advice relationship

No client-adviser relationship is created through your use of our services.

We do not act as your adviser in any capacity.

Any comments, examples, or suggestions made during training are general in nature and provided for educational purposes only.

7. Limitation of responsibility

To the fullest extent permitted by law:

we are not responsible for any loss, damage, cost, or consequence arising from reliance on our training content
you use all information at your own discretion and risk
we are not responsible for business decisions you make or do not make after receiving training

Nothing in this disclaimer excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot legally be excluded under UK law.

8. Ecommerce and digital delivery

Where you purchase training or digital products:

access is granted upon successful payment
delivery is provided electronically via our platform or email
content access may be time-limited or subscription-based depending on purchase type
you are responsible for ensuring compatibility with your systems

We reserve the right to update or improve training content without changing the core learning outcomes.

9. Professional advice recommendation

We strongly recommend seeking independent professional advice where appropriate, including: