Confident Manager Programme
Develop the skills, knowledge, and confidence to lead your team effectively
Who it’s for
‘Accidental managers’ (those promoted but never given training) new or aspiring managers, supervisors, and team leaders who want a structured programme to build confidence, competence, and credibility.
Why it matters
Strong managers improve team performance, engagement, and compliance, while weak management can cost time, money, reputation and morale. This programme gives managers practical skills and knowledge to lead with confidence.
Programme structure
The Confident Manager Programme consists of 6 core modules:
Diversity, Equity & Inclusion (DEI) & Discrimination
Underpins every management decision, creating an inclusive, respectful workplace
Recruitment & Selection
Hire the right people efficiently and fairly
Managing People
Motivate, communicate, and get the best from your team
Managing Poor Performance
Address challenges confidently and constructively
Employment Law
Understand your legal obligations and stay compliant
Managing Leave
Manage absence effectively and fairly
What participants will gain
Practical knowledge and confidence to manage day to day responsibilities
Skills to communicate, coach, motivate and manage teams effectively
Awareness of key legal responsibilities and HR best practice
Ability to handle difficult situations and manage performance proactively
Delivery format
Interactive, discussion led training workshops with practical exercises, delivered on site or virtually. Includes supporting materials and practical tools.
Duration
- Delivered as a series of 6 modules, over 12 – 20 weeks.
- On site training: 2.5 hours, two sessions per day, monthly.
- Virtual training: 2 hours, fortnightly or monthly.